Richard Fewster's Smartbet

As a customer-focused organisation, we give you our undertaking that the preservation of your privacy is important to us and that we will do our best at all times to protect your personal data and to use it only for the purposes for which you provided it. The full details of how we will implement this commitment to you are in our privacy policy below.

What type of information might we collect about you?

There are 3 situations in which we might collect information about you:

1. During some of our marketing activities, we might ask you for your name and email address. In these situations, we will always tell you why we are requesting this information and how we intend to use it. We will never use your information for a purpose other than the one that was identified to you at the time of collection. During this situation, we would most likely be requesting your details so that we can send you copies of our electronic newsletters.

2. When you voluntarily become a Smartbet Club member and/or open a betting account with us, we will ask you for personal details that we will collect and use for the purposes that you provided the information. Some of the information that we collect will be for us to comply with legislative and regulatory requirements. As well, from time to time we might use your information to provide you with special offers and products that we feel may be of interest to you.

3. When you visit our website we will collect tracking information in relation to your navigation through our site. This information will enable us to monitor the success of the various sections and content of our site and to ultimately be more responsive to the needs and interests of our visitors. During this tracking process, we will not know who you are. The information that we gather will be restricted to the time, date and duration of your usage of our website along with restricted information about your computer and the website that referred you to our website. If you want to remain completely anonymous, most of the content of our website does not require you to complete a registration form or to give us personal details like your name and email address in order for you to visit the site.

Who has access to your information?

We use your information internally to provide you with the services you have requested. Third parties who are working for us as part of normal business activities (for example, sub-contractors to whom we outsource some of our business functions) may, in some circumstances, have access to your information. If this were to occur, we will require the third party to sign an agreement to keep this information private. Under no circumstances will we disclose or sell your personal information to others for use in their marketing activities, although if we feel you might be interested, we may send you marketing information on their behalf.

What are your rights in relation to the information that we hold about you?

You have a right to access any information that we hold about you. Upon request, we will provide you with the information that we have recorded about you. If you wish to access the information that we hold about you, or if your details change, or if you want us to remove all of the information that we hold about you, please email us.